We will assign contact scientists to any observers who indicate that they require extra assistance beyond the support specified above. To request a contact scientist please send a request through the helpdesk specifying the type of analysis you are attempting and the reason you need a contact.
We encourage that observers request contact scientists only if they experience unanticipated difficulties in using the CIAO software, the threads, the Help Desk, etc. When required, we also will provide instrument expertise to assist observers.
The Chandra X-Ray
Center (CXC) is operated for NASA by the Smithsonian Astrophysical Observatory.
60 Garden Street, Cambridge, MA 02138 USA. Email: firstname.lastname@example.org
Smithsonian Institution, Copyright © 1998-2004. All rights reserved.
Last modified: 11/21/05