How do I know what version of CIAO is installed?
The ciaover command displays the installed CIAO packages and the format indicates whether CIAO was installed with ciao-install or conda.
The installed CIAO packages and their version are listed
unix% ciaover # packages in environment at /home/ciaouser/anaconda/envs/ciao413: # # Name Version Build Channel ciao 4.13.0 py38h5ec60c1_0 https://cxc.cfa.harvard.edu/conda/ciao ciao-contrib 4.13.0 py_4 https://cxc.cfa.harvard.edu/conda/ciao ds9 8.2 2 https://cxc.cfa.harvard.edu/conda/ciao sherpa 4.13.0 py38h5ec60c1_0 https://cxc.cfa.harvard.edu/conda/ciao System information: Linux <... the output of the uname -a command ...>
The -v flag does not change the output for the conda installation.
The ciaover output looks like
unix% ciaover CIAO configuration is complete... CIAO 4.13 Wednesday, December 2, 2020 bindir : /export/ciao-4.13/bin CALDB : 4.9.4
and it has a verbose form which lists the component packages too, as well as information on the machine:
unix% ciaover -v The current environment is configured for: CIAO : CIAO 4.13 Wednesday, December 2, 2020 Tools : Package release 1 Wednesday, December 2, 2020 Sherpa : Package release 1 Wednesday, December 2, 2020 Prism : Package release 1 Wednesday, December 2, 2020 Obsvis : Package release 1 Wednesday, December 2, 2020 Core : Package release 1 Wednesday, December 2, 2020 Graphics : Package release 1 Wednesday, December 16, 2020 Contrib : Package release 0 Thursday, December 10, 2020 bindir : /soft/ciao-4.13/bin Python path : /soft/ciao-4.13/ots/bin CALDB : 4.9.4 CIAO Installation: Linux System information: Linux is.awesome.edu 3.10.0-1062.12.1.el7.x86_64 #1 SMP Tue Feb 4 23:02:59 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
Please include the output of ciaover -v as text (not as a screen shot of your terminal) when reporting a problem or question to the CXC Helpdesk, as this information can often help us pinpoint the problem (and will be one of the first things we ask you for in response to your question).